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Guide

The questions that separate the quotes

You do not need to know roofing to ask good questions. You need to know which questions have answers that can be checked.

Guide7 sections1 min readSanta Fe Springs, CA

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What best describes your home?

Different buildings need different crews, so this is the first thing a roofer asks.

Free, and no obligation to anyone.

"Can I see a job you finished five years ago?"

Anybody can show you a roof completed last month. A roof that has been through five winters shows how the edges, valleys and penetrations were actually detailed.

"What underlayment, and how are the valleys done?"

A contractor who enjoys this question is usually the one whose roof lasts. A contractor who deflects it to brand names is quoting a different job.

"What is your licence number, and who holds it?"

The follow-up matters more than the answer: does the entity on the licence match the entity on the paperwork, and is it active today?

"What does your workmanship warranty cover, and for how long?"

Material warranties come from the manufacturer and are conditional on correct installation. The workmanship warranty is the contractor's own promise, and it is worth exactly as much as the company behind it.

"Who is actually doing the work?"

Ask how long this specific crew has worked together. Roofing companies keep their name and change their hands more often than most trades.

"What happens if the decking is rotten?"

The right answer is a specific price per sheet, written into the contract before work starts. A vague answer here is how a fixed price stops being fixed on day two.

In short

Write the answers down. Two weeks later, when the quotes have blurred together, the notes are what you will actually decide on.

Related questions

Do you handle commercial buildings?

We do. It is a different set of contractors — commercial and low-slope work is a separate trade from residential re-roofing — so answering the property question accurately matters.

Do you cover the whole Los Angeles County area?

Yes. The contractors we match on cover Santa Fe Springs and the surrounding towns, so if you are just outside the city limits it still works.

What does a new roof cost in Santa Fe Springs?

Most quotes here for a standard asphalt replacement come in around $13,000 to $28,500. That assumes one layer to remove and sound decking. Every quote you get should say in writing what happens if the decking is not sound.

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